Terms and Conditions

Ocracoke Beach Outfitters is open 7 days a week from 9 AM to 5 PM. If you have questions about your rental you can visit our shop at 804 Irvin Garrish Highway in Ocracoke, North Carolina, email us at info@ocracokebeachoutfitters.com, or call us at 252-921-0311

Your Responsibility for Rentals

Equipment shall be returned in the same clean, operational, and good condition as when it was rented. If your rental is stolen, lost, or damaged, you are required to pay for the full replacement cost of the item. The card on file for your order will be charged in the event your rental is not returned in operable condition.

Please comply with all local, state, and federal laws and ordinances while using your rentals. Ocracoke Beach Outfitters is not responsible for any resulting actions acquired from non-compliance.

Locks are provided with each bicycle rental, it is the customer’s responsibility to ensure the lock is used. Bicycle rentals are for village use only and are not permitted for beach riding.

Refunds and cancellation policies

Full refunds for cancellations are available for cancellations made within 3 days of the scheduled start.

Rental charges are non-refundable after the equipment has been delivered or has left the rental office property.

In-store Customer Pick Up

Ocracoke Beach Outfitters offers In-Store Customer pickups and Walk-in Rentals.

Our rental items are available on a first-come, first-serve basis. Several of our rental items, including bikes, are available on an hourly, daily, partial week, or weekly basis.  

Ocracoke Island Deliveries

Deliveries are limited to Ocracoke Village only. Delivery is free for 3+ day rental orders over $100. Orders under $100 may be delivered in Ocracoke Village for a fee of $20.

We try to have deliveries completed before the guests arrive, but on busy weekends that doesn’t always happen. If you plan on arriving early give us a call and we will try to accommodate you.

If the renter has arrived before the equipment has been delivered give us a call and we will try to accommodate you.

Summer weekends are SUPER busy and we will do our best to get everything delivered before 5 pm. If guests have special needs or concerns, please let us know and we will see what we can do.

Rental Pick Up

When your vacation is complete, please leave the equipment all together in the same location it was dropped off outside of your vacation home.